Using an Online Website Builder vs Hiring a Web Designer


In this post I outline the pros and cons of using an online website builder like, vs those of hiring a web designer/ developer, or web development firm.

Using an Online Website Builder vs Hiring a Web DesignerWhat is an online website builder?

Online website builder software provides customers with a user interface and hundreds of templates to build your website. The top companies include,, and, but there are many more. For a small amount per month, a client can develop their own website by means of the drag and drop interface. Most of these companies have made the learning curve on their software pretty small, so getting very basic website up in a hurry is fairly easy.

What does a web designer/ developer do?

A web designer and developer does at least 2 jobs. The design part is more artistic, with a skill set that involves the visual layout and ergonomics of the site. A developer is more of a programmer, or someone who works more with the way a site works- it’s functionality. You will want to find someone who does both design and development competently, and charges reasonably.

A web design firm is made up of designers and developers working together- and maybe a SEO person, and/or a marketing expert- this is more of an option for medium to larger businesses due to the greater expense.

What are the differences between online website builders and web designer/ developers?

  • Expense: It’s $4 a month for a basic website from If you want any extras, it’s an additional cost. Web designers vary in price, according to geographic region, and level of education/ experience. You may pay anywhere from $50 to $120 an hour, depending on these factors. A simple 5-10 page template based website goes for $400 or $500.
  • Design: With a builder you are limited to the templates they supply. A custom design will cost you between $800 and $1500 from a freelance designer/ developer, and upwards of a few thousand if you choose to go with a web design/ development firm.
  • User Interface: One advantage to online builders is they all offer a WYSWYG (what you see is what you get) drag and drop editor that the customer can use to make changes to the content of their website. Another name for this type of editor is CMS, or Content Management System. A web designer/ developer may or may not offer a CMS along with the website they build for you. I use WordPress as a development platform, which provides a user friendly client facing CMS with every website.
  • Access: Online website builders are obviously a large companies that you have limited access to. A freelance designer/ developer is at your beck and call!
  • Extendability and Scalability: Having your website built by a designer/ developer, depending on the development platform they use, usually results in a website that is much more extendable and scalable than a builder site.
  • Looking down the road: The future of your website needs to be secure- I have seen a few proprietary content management systems go “bad”, just stop working in certain ways. While this can happen with WordPress, it is always fixable by means of updating or replacing the template or plugin in question. The database stays intact, so all your information is secure. I just moved a domain and did a website makeover for a client and had to deal with and their site builder software. It was awful, like driving a beat up car. WordPress is easily transferred to a different webmaster, or you can learn to work on it yourself through the many free WordPress video tutorials out there.

Why Might you Want to Avoid Online Website Builders?

Online website builders provide a basic site for really made for DIY webmasters or hobbyists. While you can get a website up fast, it is very limited in terms of design elements you can add or use. To functionally upgrade your website you are going to need software extensions- things like SEO (search engine optimization), adding a form, or online scheduling are going to cost more. These additions add up over time.

With a large company, you are not going to get access to support, or the one on one attention that a web designer will provide for you.

What is the Perfect Solution for a Small to Medium Sized Business?

WordPress is the development platform you should make sure your designer/ developer is going to use to build your website. The reasons for this are many. WordPress is a free open- source software, meaning it’s developed by many people worldwide on a constant basis, thus always staying updated to web standards. WordPress powers up to 20% of the world’s websites today, and around 60% of the top 1 million websites. It has the most user- friendly CMS out there, with the smallest learning curve for basic site editing. It is easily passed between developers if you need to change webmasters as I mentioned before.

With WordPress you can choose from thousands of pre- made templates, both free and premium templates. You can also get a completely custom design, or have a template modified to your liking. WordPress is very flexible, allowing for easy design changes as well as content changes. This cuts cost if you need to hire someone to help make design or functionality changes. WordPress is highly extendible, with over 1 million free and many more Premium plugins (software extensions) available. There are plugins for nearly anything imaginable, examples being a contact form with a downloadable database, photo galleries with lightbox effects, SEO plugins and much more.

If you have a web project you are considering, fill out this form for a rough estimate today!


  1. You are very welcome Neha!

  2. Thank you for this article! You made it much simplier for me! However, the main conclusion is that it fully depends on your needs, which was expected 🙂 anyway, I believe that website builders are pretty nice decision in a lot of cases. Moreover, I have my favourite – Site.Pro,, and I higlhy recommend it for those, who are looking nice, fast and simple way to create their website 🙂

  3. this is true, my friend, definitely the best option for a business on a shoestring 😉

  4. Undoubtedly, both online website builders and design companies have their pros and cons. It you need a smaller website, blog or another, it’s also a good option to choose Wix or another, but when it comes to building a big, professionally-designed and build website which will represent your business, then it’s advisable to choose a trustworthy company with an experienced designer.

  5. Great article clearly breaking down the benefits of hiring a web designer vs online builder. The robots haven’t won yet!!

  6. thank you!

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